Due to the pandemic and lack of flights the postal service is taking longer than usual.

We try and post out most days via Australia Post, please bare in mind overseas orders will take longer than domestic orders.

Estimated shipping times

Domestic orders (Australia)
Due to COVID delays, your package could take approximately 5 – 10 days

International orders
Due to COVID delays, your package could take approximately take up-to 30 workdays
Please be patient as orders have to clear customs and go into your local postage system.
Generally, they get to most places within 14 – 21 workdays.

Faulty items

At Armourcard our items are all tested and are all of the highest standard & quality controlled. If however, you receive a faulty or damaged item please email us within 14 days of delivery and we can offer an exchange, or refund should the product be unavailable.

How to make a return or exchange

Email us and let us know if you would like to make an exchange or require a refund. We will provide you with a postal address to return the product to.

Please email us to discuss your return & for a returning address & send the item back to us immediately. Your refund will be processed once we have received your returned item in it’s original condition. If you have any questions at all regarding an exchange or refund, please email us here at Armourcard for prompt service.

NB. Armourcard is not responsible for customer returns that are not received.

Does the new ArmourcardACTIVE have batteries?

In short NO. With the advancements in RFID electromagnetic field technology, we have been able to deploy RFID receivers that can better harness the interrogating signals and then utilise the eField to power the ArmourcardACTIVE card and its jamming / blocking features.

How can I test my card?

Your new ArmourcardACTIVE can easily be tested, next time you are at a tap and go payment terminal in a store, position the card within the POS readers RFID field (like you would to tap&go) and you will see the red LED light up on the ArmourcardACTIVE this indicates that the card has detected the RFID field and is now jamming the signals.

Your ArmourcardACTIVE has been shipped ready to go, so all you have to do is put it in your wallet, purse with your ‘Tap & Go’ credit cards.

The Red Button operation*

ArmourcardACTIVE is designed to jam RFID signals using the most common bandwidth for contact-less devices of 13.56Mhz we also comply with international standards around RFID usage, as ArmourcardACTIVE is designed to stop people skimming your personal data, you should have no problems.

If you forget to either disable the jamming feature or take your RFID enabled card away from ArmourcardACTIVE when at a ‘wave & go’ payment terminal it can often reset the terminal. The best practice is to either disable jamming well before you tap&go or just take the credit card you want to pay with out of your wallet before you tap and go.

Firstly if your passport has the symbol on it (see right) then it is an ePassport and can communicate your data wirelessly to an RFID reader.

We have developed PassportBLOCK that is a super convenient device that sits inside your passport like a bookmark and blocks any unwanted interrogation by RFID readers / skimmers. This gives you the ultimate protection of your sensitive identity documents while you travel abroad.

Please ensure that the PassportBLOCK is away from your passports when you give it to customs for them to scan your passport, if you don’t the customs system will show a read error and you may get taken aside to get your passport read from another terminal / customs operator.

To find out more about PassportBLOCK go here

Your Armourcard products are fine and approved to go through Airport security.

ArmourcardACTIVE creates a jamming forcefield that is in total over 90 mm, so 45 mm from the back of ArmourcardACTIVE and 45 mm from the front. So simply ensure your RFID (radio frequency identification) credit cards like your Visa PayWave® or Mastercards PayPass® or Amex ExpressPay® are all in this jamming proximity field.

To receive the best results from your ArmourcardACTIVE we suggest you keep all your RFID-enabled cards stacked/layered together within your wallet or purse.

Then simply place ArmourcardACTIVE in the most convenient spot so you can use the ‘temporally disable jamming button’ that will enable you to use your ‘Tap & Go’ payment cards like PayWave or PayPass as normal without having to take your cards out of your wallet to use the gateways or having to take them away from ArmourcardACTIVE‘s jamming signal.

Pretty convenient isn’t it. You get the best of both worlds.

Now ArmourcardACTIVE‘s Jamming protects all your data from ePickpockets and gives you the convenience to temporarily turn off ArmourcardACTIVE‘s jamming so you can still get all the benefits of fast check-outs with the ‘wave & go’ payment terminals.

Using your ‘Tap & Go’ RFID enabled cards

We recommend that you either use the temporarily disable ArmourcardACTIVE‘s jamming signal button first if you are wanting to use the ‘Tap & Go’ payment terminals.

Simply depress your thumb or finger on the red switch, this will disable the jamming while your finger is depressed allowing for your transaction to proceed.

Or you could simply take your ‘Tap & Go’ payment card out of your wallet and use it, ensuring that it is nowhere near the ArmourcardACTIVE.

*Note: disabling the jamming only happens while you have your finger is pressed on the switch. If you remove your finger ‘Active jamming’ commences.

We also advise to not wave your ArmourcardACTIVE across the terminals as this could cause a terminal re-boot which could be a hassle for you trying to pay fast.

Please note: Visa payWave, Mastercard PayPass & American Express ExpressPay are all registered trademarks of the aforementioned relevant card issuing companies, These companies do not sponsor or officially endorse this product or website, Armourcard merely provides a security solution to consumers concerns over the use of this ‘contactless’ technology